Delivery Policy

Fetishshop.com.au Delivery Policy and Information

All www.fetishshop.com.au products are shipped in discreet packaging by priority mail direct from our warehouse.

You will receive an email from us confirming the shipment of your order.  Please ensure you provide us with your correct email address so we can correspond with you.

If your order has been placed and you change your email address it is your responsibility to notify us immediately of your new email address.

Orders are Processed between Monday to Thursday. Orders placed on a Friday , Saturday or Sunday will be processed on the following Monday.

The estimated delivery time for your order is approximately 7-12 working days depending on where you live.  www.fetishshop.com.au makes every effort to deliver your order according to the estimated delivery times provided.  The estimated delivery times are based on business days (Monday through to Friday) except public holidays. Delivery Times are longer during Seasonal Periods Eg. Christmas. Delivery times apply from the time the order is processed.

Although every effort is made to ship your order according to the estimated delivery times provided, shipping times may change due to circumstances beyond our control.

If your order has not arrived after the expected delivery time, please contact us at sales@fetishshop.com.au.

For security reasons we will only deliver to the address shown on your order confirmation.

www.fetishshop.com.au takes no responsibility for orders delivered to an incorrect address. It is your responsibility to provide us with the correct address so please make sure all details on your order are correct.

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